Awards and Customer Feedback
We've won lots of awards for our customer service and fantastic crafty products, so you can find out more about them here. We also get hundreds of messages and comments from you, our customers. We've included a small selection here, though if you want to see more, choose the link at the bottom of the page for a fresh selection.
Handy Hippo is delighted to have been voted the winner of Best Retail Website in the Craft Business Awards 2009-2010, making it the second year running we have won this award. We are constantly striving to find the best products available and improve Handy Hippo for our customers, and we are very proud to have had our efforts recognised once again. Through listening to you, the people who matter most, we are always finding ways to make our site better - and we will continue to put you first in all we do.
Handy Hippo has been voted the winner of the Craft Business 2008/2009 awards in the category of Best Retail Website. Our relentless efforts to make crafting more fun and more accessible to the public through our web site have now been recognised by the UK Craft Industry. Handy Hippo continues to lead the way on providing the most up to date features, security and technology to help make your crafting easier and more enjoyable.
Handy Hippo has been voted Online Craft Retailer of the Year 2007 at the recent Craft Hobby & Stitch International Awards by the readers of Quick Cards Made Easy, Beautiful Cards, Card Making & Papercraft, Cross Stitch Crazy, Cross Stitch Gold and The World of Cross Stitching. Thank you to all our customers who voted for us - we will work hard to keep giving you the the best range of quality products and customer service that made us this year's winner.
The combination of our amazing coordinated range means that you can create everything, including your invitations, order of service, menus, place cards and thank you notes, in a consistent style that matches the rest of your wedding perfectly. Our high quality supplies, great customer service and detailed project instructions resulted in us winning the 2006 Wedding Services Award for Wedding Stationery Supplier of the year from the National Weddings Magazine.
What our customers are saying...
Below is a small selection of the comments we receive from customers every day.
“Great shopping at Handy Hippo. My order arrived in record time. Love looking at all the items for crafting. Great ideas, and love the Special Offers. Must go need to start crafting...” - P.S, Sheffield (Apr 2013)
“You are a brilliant company. Your customer service is very good, they make you feel that your query matters and that they will do everything in their power to sort matters out.The impression one gets is, nothing is too much for them to do, or resolve. I love the clean, clear, no frills website that enables one to whizz through to the check out in record time. Well done” - Denise , London (Apr 2013)
“I have used handy hippo a number of times and have always found them to be highly efficient, and the prices are great. Fab customer service, too.” - Juliet Ireson , London (Apr 2013)
“impressed with speed order arrived in and quality and prices of products. Great selection of letraset markers.” - Jen Waters, East Sussex (Mar 2013)
“I like the way you can order next day delivery and are quick to respond to emails ” - AL, Cheshire (Mar 2013)
“So far very pleased again with service, quality of products are excellent. Quick delivery (from last experience) Very happy customer” - Maria Hawkins, Burgess Hill (Mar 2013)
“Lovely stamps, great service. Easy ordering and very clear website. Very happy. Thank you :) ” - JJ, Bourne (Mar 2013)
“Love this website. everything so easy to find and delivery is quick.” - MIRIAM MC ELDUFF, PMAGH (Mar 2013)
“Ordered a Memory Box die recently. With two days I had received it. The service I received was brilliant and would certainly recommend everyone to buy from Handy Hippo” - Anne Evans, Rainhill, Merseyside (Feb 2013)
“I always receive excellent and reliable service from Handy Hippo. I usually opt for the free delivery and my order still comes very quickly. With the huge range of products to choose from and new items coming into stock all the time it is my first port of call when I need to top up any craft items.” - Debbie Stockdale, Retford (Feb 2013)
“It's the super fast delivery that wows me every time!! I'm an impatient crafter, and I ALWAYS receive my products the very next day. Cannot imagine a better service than that. Love the website, L-O-V-E the products ... it's all extremely good! Thanks Handy Hippo.” - R (Feb 2013)
“Again, I've found exactly what I needed at a BRILLIANT price. Many thanks.” - R, West Midlands (Jan 2013)
“So many exciting things to buy! :D Brilliant website and fast delivery. ” - ND, Essex (Jan 2013)
“I am really impressed with the service, from ordering to delivery. Your prices are great also. Thank you Handy Hippo for helping me craft affordably......” - Miss Jenni Benjamin, BIRMINGHAM WEST MIDLANDS (Jan 2013)
“Whatever and whenever I have ordered from Handy Hippo I have been very pleased with delivery times and items for my card making. Thank you so much HH.” - Shirley Little, North Devon (Jan 2013)
“I think the products and the delivery service are wonderful. I have purchased a number of things and I can not fault the quality,service or the easy to use online site.... Thank you!!! ” - Miss J Benjamin, Birmingham (Jan 2013)
“I think you have a great selection, up to the minute stock to choose from. Quick delivery, I have purchased craft items from you previously and i am always happy with yout service, keep up the good work.” - Janet Land, Glenrothes (Sep 2012)
“As promised, you contacted me immediately when the item I requested was available again. Very impressed. Will definitely be back!” - AmD, Suffolk (Sep 2012)
“I found what i was looking for.At last I found it after weeks of seaching 'thanks'” - JJJ (Aug 2012)
“Very good website. Handy Hippo do e-mail you when stock becomes available after it being out of stock when your order was first submitted. I have used it many times and always been satisfied. Well done” - S. Wrigglesworth, Sheffield (Jul 2012)
“I have been very pleased with all the goods I have ordered from you and everything is very good value for money. I will continue to order from you. Thank you.” - s, Essex (Jul 2012)
“My first order was placed with you on Friday and delivered on the Monday - I'm so pleased with the service I'm back again ont he Tuesday!” - KP, Livingston (Jul 2012)
“i have always been really pleased with everything that i have ever ordered from you in the past” - Marie westcott, SITTINGBOURNE (Jul 2012)
“Shopping experience was quick and easy. Liked being able to use paypal.” - D. Smith, Brighton (Jun 2012)
“easy site to look at products with great competitive prices” - Maureen, cornwall (May 2012)
“found website is easy to use and very informative” - Sandra Noyes, Hyde (Mar 2011)
“Excellent” - G L Edmonds, Birmingham (Feb 2011)
“this firm has always been more than reliable and i will always use them thank you.” - barbara chessum, rushden (Jan 2011)
“The improvements to the site are excellent. The range of product stocked is very extensive. The best thing though is if I have a query with anything the Staff are friendly and only too pleased to sort it out for you.” - Annie Mitchell, Maidenhead (Dec 2010)
“What would we do without you?” - doreen davidson, stalham, norfolk (Dec 2010)
“very good, excellent service” - p henshaw, nottinghamshire (Sep 2010)
“brillliant easy to use fast service which i have used before” - mandy, falkirk (Jan 2010)
“As always, excellent services. Very friendly staff who helped out with a query I phoned about. Many thanks.” - DE, Edinburgh (Dec 2009)
“Fantastic website, really easy and friendly to use. Also your goods are rally reasonably priced, would recommend you to anybody” - Kim, Leicestershire (Nov 2008)
“Great site and easy to use - like it!” - Emma, Cleethorpes (Jun 2008)
“Very good range of products and ideas” - Mrs Maw, Bicester (Jan 2008)
“I'm a happy hippo :o)” - Joanne Stewart, LUTON (Dec 2007)
“Very friendly website...enjoyed using it (again!).” - Angela Ashworth, Somerset (Jul 2007)
“I have hunted high and low for supplies to make my own invites. Your site is by far the best, quickest and easiest to use! Thank you.” - Rosa A Vitagliano, Hampshire (Feb 2007)
“Thank you for my order I received this morning. I was very pleased with the quick delivery and the products I purchased and look forward to placing my next order.” - TH, Northampton (May 2005)