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Awards and Customer Feedback

We've won lots of awards for our customer service and fantastic crafty products, so you can find out more about them here. We also get hundreds of messages and comments from you, our customers. We've included a small selection here, though if you want to see more, choose the link at the bottom of the page for a fresh selection.

Winner of the Craft Business 2009-2010 Awards, Best Retail Website

Handy Hippo is delighted to have been voted the winner of Best Retail Website in the Craft Business Awards 2009-2010, making it the second year running we have won this award. We are constantly striving to find the best products available and improve Handy Hippo for our customers, and we are very proud to have had our efforts recognised once again. Through listening to you, the people who matter most, we are always finding ways to make our site better - and we will continue to put you first in all we do.

Winner of the Craft Business 2008-2009 Awards, Best Retail Website

Handy Hippo has been voted the winner of the Craft Business 2008/2009 awards in the category of Best Retail Website. Our relentless efforts to make crafting more fun and more accessible to the public through our web site have now been recognised by the UK Craft Industry. Handy Hippo continues to lead the way on providing the most up to date features, security and technology to help make your crafting easier and more enjoyable.

Winner of the 2007 Online Craft Retailer of the Year

Handy Hippo has been voted Online Craft Retailer of the Year 2007 at the recent Craft Hobby & Stitch International Awards by the readers of Quick Cards Made Easy, Beautiful Cards, Card Making & Papercraft, Cross Stitch Crazy, Cross Stitch Gold and The World of Cross Stitching. Thank you to all our customers who voted for us - we will work hard to keep giving you the the best range of quality products and customer service that made us this year's winner.

Winner of the 2006 Wedding Stationery Award

The combination of our amazing coordinated range means that you can create everything, including your invitations, order of service, menus, place cards and thank you notes, in a consistent style that matches the rest of your wedding perfectly. Our high quality supplies, great customer service and detailed project instructions resulted in us winning the 2006 Wedding Services Award for Wedding Stationery Supplier of the year from the National Weddings Magazine.

What our customers are saying...

Below is a small selection of the comments we receive from customers every day.

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“I am always happy with the service and products from Handy Hippo and will continue to be a customer!” - Jo, Lowestoft (Feb 2012)

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“great site, everything I needed.” - M, High Wycombe (Jan 2012)

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“Anything I have ordered has arrived promptly. Very impressed with service provided” - AEC, Antrim (Jan 2012)

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“I found the website very easy to use and the products gorgeous. ” - Fiona, Belfast (Jan 2012)

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“Found you in a google search - will definitely be shopping here again. Best offer for glitter card I found after trawling through the internet :) Thanks!” - Laura , Torfaen (Jan 2012)

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“excellent site and fantastic products” - Lynn Sharp, Cumbernauld (Jan 2012)

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“Always a good place to shop.” - JLH, Littlehampton, West Susse (Jan 2012)

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“Fantastic site, great service, still shocked I had my order so quickly! (ordered Sunday night got my order Tue morning) and well packed. Love everything I ordered now off to craft, I will be buying more x” - N Thomson, West Lothian (Jan 2012)

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“Fantastic service, great products. ” - Carrie Russell, Essex (Jan 2012)

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“Good service, user friendly web site” - SG, London (Jan 2012)

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“Excellent website, very easy to navigate.” - Michael Wallwork, Bolton (Jan 2012)

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“Always excellent service. I can't resist the discount offers...!” - C W, Wolverhampton (Jan 2012)

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“I THINK THE SERVICE OFFERED IS WONDERFUL. PROMPT AND TROUBLE FREE DELIVERY. THANK YOU ” - J MIDDLEHURST, WARRINGTON (Jan 2012)

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“always such a good choice of things, nearly always find what i need and more !” - bmb, cheshire (Jan 2012)

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“Love your products, can't go wrong shopping on here !!” - Sue W, YORK (Jan 2012)

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“Love this website,user friendly,good prices and plenty of choice,have just starting cardmaking one month ago and excited at how much is available!!!!!!!!! Love the step by step guidelines to new projects too!!” - linda kelly, eastbourne (Jan 2012)

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“Great service. Thank you” - sue, West Midlands (Jan 2012)

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“Great website - easy to use and good price” - Kate Wyeth, Dorset (Jan 2012)

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“Very easy site to navigate - delivery excellent - thanks” - Alice Clark, Argyll (Jan 2012)

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“You are a brilliant website and the range of goods offered is comprehensive. I love it!” - SP, Netherfield (Jan 2012)

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“Great site, very user friendly and loads of lovely items.” - NB, Chesterfield (Jan 2012)

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“Very pleased with the service and will definitely be ordering again!” - Humaira , Leeds (Dec 2011)

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“Wide range of products. Easy ordering process. Impressive!” - J.H., Norfolk. (Dec 2011)

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“Handy Hippo always offer a great range of Card Making products at reasonable prices but with the highest quality. I always get a quick response for emails sent to Handy Hippo - which is great!” - Christiane Hoare, Oakdale, Poole, Dorset (Dec 2011)

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“Unbelievably quick service especially with the competetive prices and free P&P which is a real bonus!” - Sue H , Stockport (Dec 2011)

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“This is my 2nd order with you. My first one I had problems with and you are kindly letting me have a full refund and return it. What excellent customer service. I am definately buying from you again.. Many thanks.” - V W, Dudley (Sep 2011)

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“Great range of products at very good prices.” - C Reis, Merseyside (Jun 2011)

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“FABULOUS WEBSITE” - SW, WEST SUSSEX (Mar 2011)

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“I really like the way I can add things to my basket over several days giving me time to think of things I need :) ” - Christine Lake (Apr 2010)

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“oh what can I say, brilliant as always, spent more than I intended as there is so much to tempt me! ” - WP, Brentwood (Dec 2009)

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“Very well designed and easy to use website” - TJK, Dunbar (Dec 2009)

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“I like this website - it is clearly laid out and easy to use! Will definately be my first stop for craft items in the future! Thanks!” - C Murray, Hertford (Oct 2009)

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“An excellent site, with excellent service” - cb, stowmraket (Sep 2009)

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“Decided that such excellent service, quick response and general good shopping experience should be acknowledged. I cannot express my pleasure at dealing with this company. Every thing is so easy to do on line and the parcel containing my order arrived in 24 hours. Why oh why can other companies not follow your example.? Many thanks and a pat on the back to you all.” - Pat Holtham (Jul 2009)

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“It was a very good experience and a very good site to get around in.” - Mrs.Kay Hardie, Durham (Jan 2009)

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“Great Website. First visit got everything I need and more. Will use again” - C Meiklejohn, Conon Bridge (Dec 2008)

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“Most pleasurable browse and you had exactly what I was looking for. Thank you so much. I will be back.” - Connie, Oldham Lancs (Nov 2008)

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“excellent. really love it. iv pop u in my favorites, and will be using u again thanks” - clare, thorne (Jul 2008)

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“An awesome online buying experience; super fast delivery, friendly telephone staff and very competitively priced. Will be ordering again in a few days-A BIG THANK YOU” - charlene kuye, London (Dec 2007)

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“I find it very helpful shopping with you and everything is so easy.” - Sylvia Pethick, Basingstoke (Sep 2007)

See more comments...

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Registered in England No. 05075212. VAT Number 838 9993 44. Registered Office: Crossbow House, Liverpool Road, Slough, Berkshire

All prices are inclusive of VAT. Illustrations and descriptions of products are provided as a guide only. Actual products may vary.